Shipping policy
Last Updated: 04 June 2026
Thank you for shopping with Confetti Online. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.
Order Processing
All orders are processed within 1-2 business days after payment confirmation.
Orders are processed during business days only (excluding weekends and public holidays). Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information.
Please note that order processing times may be extended during sales, holidays, or periods of high order volume.
Shipping Methods
We offer the following shipping options:
- Standard Shipping
- Express Shipping (where available)
- Cash on Delivery (if applicable)
Available shipping methods will be displayed during checkout based on your delivery location.
Delivery Timeframes
Estimated delivery times are as follows:
Domestic Shipping (India)
- Metro Cities: 3-5 Business Days
- Other Cities and Towns:3-7 Business Days
- Remote Areas: 5-10 Business Days
International Shipping (If Available)
- Standard International Delivery: 15-30 Business Days
- Express International Delivery: 15-20 Business Days
Delivery estimates are provided for convenience and are not guaranteed.
Shipping Costs
Shipping charges are calculated during checkout based on the delivery location, order value, and selected shipping method.
Examples:
- Standard Shipping: 49 INR
- Express Shipping: 99 INR
- Free Shipping on orders above: 499 INR
Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive:
- A tracking number
- Courier partner details
- A tracking link (where available)
Customers can use this information to monitor the status of their shipment.
If you do not receive tracking details within 1-2 BUSINESS DAYS after placing your order, please contact us at vrathore1709@gmail.com or call at 6266661239.
Delivery Issues and Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:
- Weather conditions
- Public holidays
- Courier service disruptions
- Natural disasters
- Customs clearance procedures
- Incorrect shipping information provided by the customer
We appreciate your patience and will do our best to keep you informed of any significant delays.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided:
- Delivery may be delayed.
- Additional shipping charges may apply.
- Returned shipments may require payment of re-shipping fees.
Please contact us immediately if you need to update your shipping details after placing an order.
Lost, Missing, or Damaged Packages
If your package is lost, missing, or arrives damaged:
- Contact us within 48 Hours of the delivery date.
- Provide your order number and any relevant photos (for damaged items).
- Our team will investigate the issue with the shipping carrier and work toward a resolution.
Resolution times may vary depending on the courier partner's investigation process.
International Shipping
If international shipping is available, customers should be aware that:
- Import duties, taxes, customs fees, and other local charges may apply.
- Such charges are the responsibility of the customer unless otherwise stated.
- Customs inspections may cause delays beyond our control.
- Certain products may not be eligible for international delivery.
Customers are encouraged to check their country's import regulations before placing an order.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Confetti Online
Email: vrathore1709@gmail.com
Phone: 6266661239
Business Address: 49, Tilakheda Piplia Mandi , Mandsaur MP(458664)
Customer Support Hours: Within 48 Hours